Return & Refund Policy

We hope you love your purchase, but if something isn’t right, we accept returns under the conditions below.

Eligibility for Returns

Request must be made within 7 days of delivery

Item must be unused, unwashed, and in original packaging

Receipt / order number must be provided

Non-Returnable Items

Discounted/sale items

Used or damaged goods not caused by us

Customized or made-to-order products

Refunds

Once the return is approved, refund is processed in 5–10 working days

Refund may be issued via original payment method or store credit

Return Shipping

Buyer pays return shipping unless product received was incorrect or damaged

To initiate a return:
📩 oranzastore1@gmail.com